Help Center
Answers for students and instructors using TrainingOS.
For Students
How do I find a class near me?
Use the class search page or browse by state at /training. Filter by class type, date, or location.
How do I book a class?
Click 'Register' on any class page. You'll need to create an account, then complete checkout via Stripe.
What if I need to cancel?
Contact the instructor directly via email. Refund policies vary by instructor and are listed on each class page.
Do I need to sign a waiver?
Some instructors require a liability waiver. If required, you'll be prompted to sign it during registration.
For Instructors
How do I list my first class?
Sign up as an instructor, complete your profile, then go to Instructor → Classes → New Class. Your class will be visible after publishing.
How does payment work?
Connect your Stripe account in Instructor → Payments. Students pay at registration and funds go directly to your Stripe account.
Can I set a seat limit?
Yes. When creating a class, set the seat limit. Students can't register once seats are full.
What is the free plan limit?
The free plan allows up to 2 active published classes. Upgrade to Pro or Academy for more.
Billing & Plans
Does TrainingOS take a cut of class fees?
No. You keep 100% of class revenue. TrainingOS charges only the flat monthly subscription.
Can I change my plan?
Yes. Upgrade or downgrade anytime from your account settings. Changes take effect on the next billing cycle.
How do I cancel my subscription?
Cancel anytime from account settings → Billing. Your plan stays active until the end of the billing period.
Safety & Compliance
Are instructors verified?
Instructors attest to their certifications during signup. We display stated credentials on instructor profiles.
What if I have a safety concern about a class?
Contact us immediately. We take safety concerns seriously and will investigate any reported issues.
Still have questions?
Can't find what you're looking for? Browse our full class directory or get started as an instructor.